SHIPPING
Order processing time within Poland is approximately 1 to 3 business days.
For international orders within Europe, estimated delivery is 5 to 7 business days.
For destinations outside Europe, delivery times vary and will be provided individually upon request.
Domestic shipping options:
Courier: PLN 20
InPost parcel locker: PLN 15
International shipping options:
International Post: PLN 30
InPost International: PLN 40
Courier: Europe: PLN 60 Outside Europe: PLN 200
Free domestic shipping is available for orders over PLN 500.
RETURNS
You have the right to withdraw from the sales contract within 14 calendar days from the date of receiving your order.
Returned items must be unworn, in their original condition, and in the original packaging.
A receipt or proof of purchase is required to process your return.
Once we receive your return, you will be notified by email. If the return is approved, we will initiate your refund as soon as possible, but no later than 7 business days from the approval date.
To initiate a return:
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Email us at info@goldenrules.com.pl.
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Download and complete the Return Form (available below) and include it in your return package.
Return Address:
Golden Rules
ul. Walecznych 57/42
03-926 Warsaw, Poland
Phone: +48 604 064 452
Parcel Locker Option:
InPost Locker WAW23H
Walecznych 68, 03-926 Warsaw
COMPLAINTS
If you experience any issues with the quality of our products, please contact us via email.
Details regarding the complaints process can be found in our Terms and Conditions.
Please send the product under complaint to:
Golden Rules
ul. Walecznych 57/42
03-926 Warsaw, Poland
Phone: +48 604 064 452
Parcel Locker:
InPost Locker WAW23H
Walecznych 68, 03-926 Warsaw
We aim to process complaints as quickly as possible, and no later than 14 business days from the date of receiving the returned item.
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